Attribution data is now even harder to gather, and trust. Ad platforms use their own metrics and 'mark their own homework'. We can identify the true value of channels across a level playing field - so you know what's working, and what isn't.
We're experts in Conversion Rate Optimisation; we'll get to the bottom of why visitors aren't converting and use data to provide recommendations on what changes will make them convert.
Personalisation if executed well is super powerful. We research, design, and can even implement your site personalisations to improve on-site experiences and drive higher conversions.
We'll identify why competitors might be pulling ahead and what you need to do to get on top, and then help get you there.
We offer a complete list of eCommerce marketing services.
Our projects will be specifically tailored for your business needs.
It can be difficult choosing a digital marketing agency that can deliver. We'll work with you to create a tailored project specifically designed to hit your businesses objectives. No long lock-in agreement, we're confident our results will speak for themselves.
Our talent is the best in the industry all with a minimum of 15 years experience
All key stakeholders of Wildfire Digital have come from global media and marketing agencies and have worked on the worlds biggest brands. And it's us that will be working directly with you on your eCommerce business.
Detailed market analysis, we can see exactly what your competitors are doing
With our years of experience in Digital Marketing, we pride ourselves in providing really eye-opening insights, in particular about your competition. Knowledge is power, we can tell you what your competitors are doing, and how you need to beat them.
Super granular website personalisation at your fingertips
For eCommerce businesses selling a high volume of products, your customers will have an endless variety of preferences. Wildfire Digital can implement hyper-targeted website personalisation that will ramp up your conversion rates, and without the need for any web-development time or resource.
More data then ever, allowing you to understand true channel attribution
We have access to one of the leading Data & Analytics platforms available, that will not only give you richer insights than before, but also an accurate understanding of attribution. You'll know the true value of your marketing mix and how to adjust your budget to create a winning recipe to maximise sales.
According to a study by SaleCycle...
"45% of shoppers are more likely to buy from a retailer that offers a back-in-stock notification feature."
Additionally, a study by Experian found...
"Retailers that offer back-in-stock notifications see a 22% increase in conversion rates."
By allowing customers to enter their email address to be notified when the product is back in stock, ecommerce websites can keep these customers engaged and increase the chances of them making a purchase. This is because customers will be reminded of the product when it is back in stock, and they will be more likely to make a purchase because they already expressed interest in the product.
In addition, by collecting customer email addresses, ecommerce websites can build a valuable email list that they can use to promote future products and sales. This can lead to even more sales and revenue for the ecommerce website.
According to a study by Baymard...
"The average checkout process takes 2.6 minutes."
A long checkout process can be a major obstacle to conversion. In fact, 50% of shoppers abandon their carts if checkout takes more than half a minute. This means that ecommerce websites need to take steps to shorten their checkout process if they want to improve their conversion rates.
Use a single-page checkout process. This will make it easier for shoppers to complete their purchase because they won't have to click through multiple pages.
Reduce the number of required fields. Only ask for the information that is absolutely necessary, such as the shopper's name, email address, and shipping address.
Offer guest checkout. This will allow shoppers to check out without creating an account.Use autofill. This will save shoppers time and effort by automatically filling in their shipping and billing information.
Provide clear and concise instructions. Make sure that shoppers know what they need to do at each step of the checkout process.
Use progress indicators. This will show shoppers how far they have come and how much longer they have to go.
According to a study by FIS...
"60% of shoppers are more likely to make a purchase if they are offered a variety of payment options."
Additionally, a study by PayPal found...
"BNPL options can increase conversion rates by up to 30%."
There are several reasons why online shoppers are more likely to complete purchases if a site offers multiple payment options including Buy Now Pay Later (BNPL).
Convenience: Offering multiple payment options gives shoppers the flexibility to choose the payment method that best suits their needs and preferences.
Trustworthiness: Offering BNPL can also demonstrate that a website is trustworthy and reliable. This is because BNPL providers typically perform a credit check before approving them for a payment plan.
Affordability: BNPL can make purchases more affordable for shoppers. This can be especially appealing to younger shoppers.
Flexibility: BNPL can be helpful for those who are on a tight budget or who need to make a large purchase but don't have the full amount of money available at once.
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Is this you?
- Your website traffic is stagnant or declining
- Your conversion rate is low
- You're not seeing a return on your investment (ROI) from your marketing efforts
- You're struggling to reach your target audience(s)
- You're feeling overwhelmed by the demands of digital marketing
Running an eCommerce business is a lot of work, and digital marketing can be a complex and time-consuming process. Even if now you do have the time to do it yourself, to scale and grow you'll need support and a high level of knowledge and expertise to get you where you want to be faster.
Wildfire Digital will help create a specifically tailored digital marketing strategy that will help you hit your objectives enabling you to reach a wider audience, create and execute effective campaigns that will reach those target audiences, improve your conversion rate by optimizing your website and your marketing campaigns, identify and alleviate bottlenecks in your sales funnel, and overall improve your bottomline so you can scale your online business.
It's always a challenge selecting the right agency. We understand this. First off, we don't force our clients to sign a long term agreement, we're confident that the results will speak for themselves so initially short term agreements we're happy with. We also are selective with the clients we take on; our aim is to forge long term relationships that are mutual beneficial - we understand your success, means our success also.
Secondly, because your success is important to us, we know that the best approach to servicing you is a tailored approach. No cookie-cutter, it just doesn't work and it's not efficient. We understand the faster we can improve your performance, the more you can scale and that means great results we can showcase to other prospective clients.
Thirdly, you get expertise and guidance from our executive team. It's typical that the agencies that pitch projects, (who have all the knowledge and experience) aren't the people that end up working on your account, it's passed to junior or middle tier managers. With Wildfire Digital you get direct access to the key shareholders - and again this is why we're selective with the clients we take on.
Typically eCommerce businesses have a much shorter time from awareness to conversion. In fact accordingly to SaleCycle impulse purchases account for 40% of all eCommerce sales. This means our strategies to help improve your eCommerce performance would be less weighted around nurturing potential customers and more weighted around tactics to get in front of them and create an impact.
With eCommerce our marketing tactics would be with the key objective of driving sales through conversion-focused, hyper-targeted campaigns across several platforms. We also go more granular with on-site user experience from initially landing on your site right through to basket and checkout processes, ensuring each step of the funnel has minimal barriers preventing sales.
Where there are still similarities would be with regards to our data collection. We our a heavily data-led agency that let the statistics do the talking. We go super granular with our data to provide the very best insights that can be relied on. This allows us to create multiple audience segmentations and to deliver super-targeted campaigns to get the most out of your marketing budgets.
It's a popular question that doesn't have a clear answer however there is something very important to mention. All marketing platforms measure their performance differently, whether it be the metrics they use or how they attribute those metrics. If you aren't comparing apples-to-apples then you can't accurate measure the effectiveness of one platform (or campaign) over another.
At Wildfire Digital we first ensure your data is accurate and the metrics you use to measure are consistent. We also ensure attribution is consistent. This allows us to calculate with a high level of certainty what is working best and, as mentioned previously, let data do the talking in terms of where budget is best placed.
We understand some eCommerce businesses may have a content team, or be using an agency for their Email Marketing, their Social Media Marketing, for Google Ads, etc. Wildfire Digital can provide all these services but we're also used to integrating with our clients' existing agency relationships or in-house teams.
This is where our tailored eCommerce marketing approach is beneficial; we can support where needed and design a project that fills in the gaps so you have all your bases covered.
It's an important question. There isn't a definitive answer but typically we are able to showcase improved results as early as month 1 and usually by month 2-3. If your website has some technical aspects to fix then this can have a huge positive impact and so anything that can provide a 'quick win' we look at very early on.
With eCommerce websites we're often dealing with thousands of products, and high website traffic levels. This provides huge potential for a performance uplift as a small change across a large website can garner amazing results.